Fake domain renewal emails, and even letters, have been around for years, but it doesn’t make them any less annoying. For those of you that haven’t received one of these emails, they come from a 3rd party claiming to be your domain registrar (company that looks after your domain), saying your doamin is up for renewal and to proceed to renew it. Technically this is called domain slamming, as it tricks you into transferring your domain to the 3rd party.
Because the expiry date of your domain is public knowledge, these letters and emails usually come around expiry time making them more believable. It’s not uncommon for the cost of the renewal with the 3rd party is considerably more than it would have been with your current registrar.
Traditionally these communications come from very dodgy companies, that are purely out to rip customers off using this method, and don’t care about their reputation. However recently we, and our customers, have been getting these from companies you might not expect it from. Companies that, although might not be have the best reputation, they are certainly companies that I find it totally unacceptable are sending emails like this.
We had one this morning arrive to us, from a company that had a very similar name to us, which would make it very easy for clients to get confused and think it was us. Being someone who believes in having morals in business I find this totally unacceptable, do you agree?
It’s not all doom and gloom however, there are some very simple steps you can take to make sure you don’t fall into the trap. If you received one of these communications, check who it’s from carefully, and make sure any links in the email only take you to your current registrar’s website if you’re convinced it’s genuine. If you are in any doubt what so ever, simply give your registrar (who may the same as your web host) a call on the normal number and ask them to check.
If you are in any doubt about who your registrar is, our support team would be more than happy to help you if you call 01925 398 666. Don’t worry you can trust us, we’re not after your domain, unless ofcourse you want to transfer to us.